HIGH PRODUCTION CAPACITY

Our facility was designed and completed to repair collision-damaged vehicles as effectively and efficiently as possible, covering over 31,000 square feet to handle all your customer needs and concerns.

STATE-OF-THE-ART PRODUCTION

Our facility is equipped with the latest technology available to analyze, repair and refinish today’s vehicles. In terms of the facility, the equipment and the people, we believe C & W is one of the most progressive repair facilities in the nation.

PROFESSIONAL STAFF

To go hand-in-hand with the state-of-the-art facility and equipment, we have an estimating, sales and office staff of six fully trained professionals, dedicated to providing a quality repair experience to our mutual customers.

TRAINED AND SKILLED TECHNICIANS

In today’s fast-paced automobile repair world, we believe that training holds the key to success. By having our over 15 technicians periodically trained and updated with the latest knowledge available to handle all aspects of the automobile repair industry.

MODERN AUTOMATED OFFICES

We have fully computerized estimating systems with monthly updates to equip our management with the confidence to handle any and all needs that your customers may have. Digital photography, fax machines and electronic file transfer are available to speed up claim procedures. State-of-the-art phone and communications systems are some of the additional efficiencies built into our offices.

CONVENIENT LOCATION

We are centrally located in the heart of the city near five major expressways for easy access from all areas of the city and the suburbs.

OFFICE SPACE AVAILABLE

Privacy and an area to work is available for adjusters, appraisers and re-inspectors. A conference room is available for meetings with customers, appraisers and staff. We also have a designated estimating drive-through area that is convenient to our offices when needed.

GUARANTEE ON OUR WORKMANSHIP

We are so confident of the quality of our work that we offer a warranty to all our mutual customers.

SEVERELY DAMAGED VEHICLES

We have built a quality reputation and encourage owners of severely damaged vehicles to visit our facility. By design, through the use of high-tech equipment and training, we have the ability and expertise to repair extensively damaged cars and light trucks.

RENTAL CARS

In an effort to continually provide the best service possible to our mutual customers, we provide rental car service. The ease of dropping off the car and the hassle-free pickup of a rental car does wonders for our customers’ repair experience. Quick, easy, competitively priced, and no hassles.

COST EFFECTIVE

More important to you, as the party paying or referring, the management team at C&W Auto is honest and professional. We believe in this policy very strongly. Our prices are competitive and flexible to suit your needs. Most important of all is our promise to you: we will treat you fairly.

24-HOUR SERVICE

We at C & W take pride in the fact that we have the capacity to handle our mutual customers on a 24-hour basis. Whether emergency towing or questions that may arise, our answering service provides our customers, confidence, thorough experience and expertise.

PRESTIGE

C & W takes much pride in knowing that you will be more comfortable with your decision in referring and recommending one of the most efficient and state-of-the-art facilities of the Twenty-First Century. C & W is now recommended by many major dealers and insurance companies along with several different manufacturers, not only for their accommodating and knowledgeable expertise, but above all, our workmanship and the quality of all our repairs.

We will be more than happy to provide you with a list of references upon request.

HIGH VISIBILITY

For any direct repair program to be successful, the shop must attract a majority of its customers with a minimum of objections. At C & W we have simply outdistanced the competition. Every city has one — the best restaurant, the best grocery store, the best place to shop. Very simply put, we are the best place for auto body repairs in the area and as such have marketed ourselves very successfully through newspaper advertising, direct mail, several billboards and several television commercials. We feel that this advertising campaign creates the perfect bridge to overcome the unknown feeling experienced by today’s insureds. Advertising and visibility can defuse most any objections that can happen in some referral programs when a less visible repair facility is chosen.

EQUIPMENT

FRAME AND UNIBODY

With productivity as our objective, our Continental four and six tower unibody straightening equipment is ideal for light to extensively damaged vehicles. This allows us to place each and every vehicle back to manufacturer’s specifications, using a full complement of measuring devices and manufacturers’ manuals.

ABOVE GROUND LIFTS

With two above ground lifts available, a great amount of time can be saved by a thorough initial inspection to view the underside and inspect for damage the first time.

PAINT MIXING AND COLOR MATCHING

For the best possible finish and color match, we have installed two separate and independent mixing systems that, combined, offer the best manufacturing paint products in the world. Our refinishing department takes pride providing quality finishes suitable for any and all makes and models on the road today. This entire facility is enclosed in an explosion-proof, expertly designed room.

PAINT BOOTH

We know that the Twenty-First Century will show a paint revolution, and we are ready. Our paint booth, a Garmat Downdraft with baking capacity, was custom designed to manufacturer’s specifications.

PREP STATIONS

With four prep station areas, we feel confident we can handle all your painting concerns. Custom built for C & W Auto to ensure safety and comply with state and Federal clean air guidance laws, this provides us a cost-effective paint department by allowing more cars to be prepped and then to be painted every day.

MECHANICAL EQUIPMENT

Available are three clean air evacuation and recharging A/C systems; manufactured computerized testing equipment, to meet today’s many computerized vehicles; engine and transmission lifts; a fully computerized alignment system; and too many more to mention.

WELDING EQUIPMENT

High-tech welding equipment to ensure professional repairs and safety to our technicians.

DETAILING AND WASH AREA

Through training and materials we take pride in our detailing. We clean each and every vehicle for initial inspection to properly view the vehicle for estimating, then we again clean the vehicle for delivery to our customers.

IN CONCLUSION